Frequently Asked Questions
Trust & Accuracy
How accurate are the BreakoutLabs at-home tests?
Our labs are based in San Diego. Your sample is processed in a CLIA-certified, CAP-accredited laboratory the same standard used in hospitals. Each biomarker is measured using clinically validated assays, and every result is reviewed by a licensed medical professional before it reaches you.
How does this test compare to what I’d get from a dermatologist or clinic?
Dermatologists evaluate the surface (skin) and treat symptoms.
BreakoutLabs evaluates the systems (hormones, stress, metabolism, inflammation) that create acne in the first place.
Most dermatology visits don’t include labs and when they do, they test 1–2 hormones. Our panel tests 8 biomarkers that collectively uncover root-cause patterns dermatology often misses, including insulin resistance, stress dysregulation, thyroid involvement, SHBG-related androgen issues, and vitamin D-mediated inflammation.
This test doesn’t replace a dermatologist, it finally gives you the missing data they don’t measure.
What biomarkers are included in the Acne Root Cause Test?
These biomarkers were selected based on decades of research showing their direct involvement in:
- Sebum production (testosterone, DHEA-S, SHBG)
- Inflammation + flare patterns (cortisol, HbA1c)
- Metabolic triggers (fasting insulin)
- Immune + skin barrier function (vitamin D)
- Skin turnover + systemic inflammation (TSH)
Most acne cases aren’t caused by a single hormone they’re caused by interactions among these systems. Our propriety panel and interpretations reveal those interactions clearly.
Can this test reveal issues even if my past bloodwork was “normal”?
Yes. Many people with stubborn acne fall into the “normal but not optimal” range a common area traditional labs overlook.
Examples:
- Normal testosterone but low SHBG → high free testosterone → acne
- Normal fasting insulin but high HbA1c → chronic inflammation → acne
- Normal labs but elevated cortisol → stress-driven breakouts
Your Clear Skin Blueprint explains these patterns in plain English.
Are the tests doctor-reviewed and lab-certified?
Yes. Every result is generated by CLIA-certified labs and reviewed by licensed medical professionals before being released.
Why don’t dermatologists routinely test these biomarkers?
Dermatology is structured around prescription topicals and medications, not internal diagnostics.
BreakoutLabs fills the gap between:
“Your labs are normal” and “But I still have acne.”
Can this test help me understand whether my acne is hormonal, stress-related, metabolic, or something else?
Yes, that’s one of the biggest advantages of testing.
Your biomarkers form “patterns” that map to different internal acne types:
- Androgen-driven acne → testosterone, DHEA-S, SHBG
- Stress-driven acne → cortisol
- Metabolic acne → fasting insulin, HbA1c
- Inflammatory/immune acne → vitamin D
- Thyroid-related acne → TSH
Most people don’t have one cause they have a combination.
Your Clear Skin Blueprint explains exactly which category (or categories) your acne falls into.
What makes BreakoutLabs different from other at-home hormone or wellness tests?
Most at-home tests measure hormones in isolation. BreakoutLabs is designed specifically for acne, using an acne-focused biomarker panel + an AI interpretation engine (Clara) that:
- Detects root-cause patterns
- Translates them into an actionable plan
- Gives you step-by-step guidance for 90 days
- Helps track improvements over time
In other words: We don’t just give you numbers we give you a clear path to clearer skin.
Simple & Stress-Free Process
How do I take the test, and is it painful?
The test is a simple finger-prick blood sample you do at home. It’s quick, nearly painless, and takes just a few minutes.
When is the best time to take the test?
- Morning (6–10 AM) for cortisol accuracy
- Fasting 10–12 hours for insulin
- Cycle days 3–7 (if menstruating) for hormone consistency
If you have irregular cycles or are on birth control, your dashboard should give you personalized timing instructions.
Do I need to stop supplements, medications, or birth control before testing?
No, but your results will be interpreted with these factors in mind.
We’ll ask what you’re currently taking so your recommendations remain accurate.
Do not stop prescribed medications without your doctor’s approval.
How long does it take to get my results?
Once the lab receives your sample, results are available in 5–7 business days.
You’ll get email + SMS alerts at every step.
Who has access to my results?
Only you. Your results are delivered to your private dashboard.
No one. including employers, insurers, or third parties can access your data without your permission.
What if my sample fails or the lab can’t process it?
Let us know and we will immediately send you a free replacement kit with priority shipping.
What if my acne is mild is this test still useful?
Yes. Mild or early stage acne often signals underlying shifts in hormones, stress, or inflammation before symptoms become severe.
Testing early helps you:
- Prevent worsening breakouts
- Understand how your body responds to stress, cycle changes, foods, and environment
- Build a personalized routine before acne becomes chronic or cystic
Clear skin is easier to maintain when you intervene early.
Will this test help with body acne (back or chest), or only facial acne?
Yes, body acne is often more connected to internal imbalances than facial acne.
Hormones, cortisol, insulin, and vitamin D influence oil production and inflammation across the entire body, not just the face.
Your results apply to any acne location.
Personalized Results & Action Plan
What happens after I get my results?
You’ll receive a personalized report that explains what each biomarker means and how it may be contributing to your breakouts. From there, you’ll get tailored recommendations on lifestyle, nutrition, and supplements.
How personalized is the plan that comes with my test results?
Every plan is unique to your biology. Instead of generic advice, you’ll see exactly what your body needs based on your hormone, stress, and nutrient levels.
What kinds of “root-cause patterns” can the test identify?
Some common patterns include:
- Androgen-driven acne (high free testosterone or low SHBG)
- Stress-induced acne (elevated cortisol, irregular cortisol rhythm)
- Blood sugar & insulin-related acne (high fasting insulin or HbA1c)
- Inflammation-heavy acne (low vitamin D + elevated metabolic markers)
- Thyroid-related acne (TSH abnormalities affecting skin turnover)
Your Blueprint explains exactly which patterns apply to you.
What if all my biomarkers look “normal”?
You still receive insights.
Most acne isn’t caused by a single high number it’s caused by:
- Ratios
- Patterns
- Interactions
Example:
You may have normal testosterone but low SHBG, leading to excess free testosterone a common acne driver.
We show you what your numbers mean together.
Can this test help me if I’ve “tried everything” already?
Yes, that’s who benefits most.
Topicals treat symptoms. This test uncovers the systemic reasons your acne keeps returning so you finally know what’s driving it. Many of our customers only see long-term improvements once they address internal imbalances.
Will this explain my flares around stress, my period, or certain foods?
Often, yes. Your biomarkers reveal how sensitive your body is to hormonal shifts, blood sugar spikes, stress, and inflammation the biggest triggers behind cyclical or unpredictable breakouts.
How long does it take to see improvements?
Most users begin noticing changes within 6–12 weeks after following their personalized plan, depending on the type of imbalance.
Does correcting these biomarkers actually improve acne, or does it just give me information?
Improvement depends on action, not just data.
That’s why your plan isn’t theoretical it’s practical and personalized.
Correcting imbalances like high cortisol, low vitamin D, high free testosterone, or insulin resistance has been shown in research to reduce inflammation, normalize oil production, and improve acne outcomes.
Many customers see improvement within 6–12 weeks when following their plan.
How often should I retest to track improvements?
Most users retest every 3–6 months to see how their biomarkers shift with stress, diet, supplements, and lifestyle changes.
Retesting helps you:
- Validate progress
- Adjust your supplement plan
- Prevent future breakout cycles
- Maintain a healthy hormonal + metabolic baseline
Shipping, Privacy & Guarantee
How discreet is the shipping and packaging?
Very. Your kit arrives in a plain, unbranded package, no one will know what’s inside unless you tell them.
Is my data private and secure?
Yes. Your information is encrypted end-to-end and stored under strict medical-grade privacy standards. We never sell or share your data. You own your results.
Can I use HSA/FSA to purchase the kit?
Yes, you can use your HSA/FSA cards at checkout.
What if the test doesn’t give me answers is there a guarantee?
Yes. If your BreakoutLabs test does not provide meaningful insights about your skin, we’ll refund your money. Our mission is clarity not wasted time or frustration.
Does this replace medical care?
No. Your results can complement your care team, and many customers share them with their dermatologist or functional practitioner for additional support.